We’re here to help! For immediate assistance, tap to open the chat and connect with us.

Didn’t find what you’re looking for? Send us an email with more details, and we’ll get back to you promptly.

VIP Group

Contact Us

Returns

Bam and Stitch

<article tabindex="-1" dir="auto" data-turn-id="request-WEB:7e47a09b-7c64-4f9b-8f39-223eaa565979-11" data-testid="conversation-turn-24" data-scroll-anchor="true" data-turn="assistant" id="isPasted"><div tabindex="-1"><div data-message-author-role="assistant" data-message-id="c96149e7-9456-4322-9cdc-b44ebc75cc03" dir="auto" data-message-model-slug="gpt-5-thinking"><p data-start="38" data-end="138" data-is-last-node data-is-only-node>Early Access is reserved for Gold members and covers our biggest drops, like Holiday and Spring. &#x2728;&#x1F389;</p></div></div></article>

Early Access is reserved for Gold members and covers our biggest drops, like Holiday and Spring. ✨🎉

Which launches include Early Access?

Stitch Points Rewards Program

Where are Bam & Stitch clothes made?

What is NextHug™ Bamboo?

Are Bam & Stitch products true-to-size?

What sizes are available?

What is the Signature Collection?

What is a Convertible Romper?

Do you have a size chart?

Are there any additives to the Bam & Stitch products?

How should I care for my Bam & Stitch products?

Is bamboo better than cotton for babies?

What is the difference between bamboo pajamas and Tencel?

What is viscose bamboo?

Is bamboo fabric sustainable?

Are your pajamas flame resistant? Are they safe for sleepwear?

Apparel & Care

What payment methods are accepted?

Can I use a promo code on sale items?

Payments, Promos, & Sales

Where are Bam & Stitch products shipped from?

Do you offer free shipping and returns?

When will my order ship?

Do you offer international shipping?

Shipping

How do I initiate a return?

How do I exchange an item?

Which items are final sale?

Can I change my order?

What do I do if my item(s) arrives damaged?

Returns & Exchanges

How often do you release new prints?

Will you restock Featured prints?

What are Featured prints?

What type of prints do you offer?

New Prints & Restocks

What are Stitch Points?

How do I earn Stitch Points?

How can I use my Stitch Points?

What determines my VIP Tier?

Do my Stitch Points expire?

Can I merge my points across multiple emails?

Can I redeem more than one reward on a purchase?

Can I earn Stitch Points for writing reviews?

What happens to my points if I initiate a return?

Which tiers allow me to get exclusive promotions?

Can I share my Stitch Points?

Can I be removed from the Stitch Points program?

Can I earn Stitch Points for Gift Card purchases?

Where do I find my redeemed rewards?

What are Birthday rewards and how do I earn points on that?

Which launches include Early Access?Updated 8 months ago