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Returns

Bam and Stitch

<article tabindex="-1" dir="auto" data-turn-id="request-WEB:7e47a09b-7c64-4f9b-8f39-223eaa565979-11" data-testid="conversation-turn-24" data-scroll-anchor="true" data-turn="assistant" id="isPasted"><div tabindex="-1"><div data-message-author-role="assistant" data-message-id="c96149e7-9456-4322-9cdc-b44ebc75cc03" dir="auto" data-message-model-slug="gpt-5-thinking"><p data-start="34" data-end="159" id="isPasted">Log in to your account, open the Rewards tab, and find the Happy Birthday tile. Tap it and enter your birthday in the pop up.</p><p data-start="161" data-end="341" data-is-last-node data-is-only-node>Double check the date before you submit since it cannot be changed. Add your birthday at least 30 days before your big day to earn points this year. One birthday reward per year. &#x2728;</p></div></div></article>

Log in to your account, open the Rewards tab, and find the Happy Birthday tile. Tap it and enter your birthday in the pop up. Double check the date before you submit since it cannot be changed. Add your birthday at least 30 days before your big day t

What are Birthday rewards and how do I earn points on that?

Stitch Points Rewards Program

Where are Bam & Stitch clothes made?

What is NextHug™ Bamboo?

Are Bam & Stitch products true-to-size?

What sizes are available?

What is the Signature Collection?

What is a Convertible Romper?

Do you have a size chart?

Are there any additives to the Bam & Stitch products?

How should I care for my Bam & Stitch products?

Is bamboo better than cotton for babies?

What is the difference between bamboo pajamas and Tencel?

What is viscose bamboo?

Is bamboo fabric sustainable?

Are your pajamas flame resistant? Are they safe for sleepwear?

Apparel & Care

What payment methods are accepted?

Can I use a promo code on sale items?

Payments, Promos, & Sales

Where are Bam & Stitch products shipped from?

Do you offer free shipping and returns?

When will my order ship?

Do you offer international shipping?

Shipping

How do I initiate a return?

How do I exchange an item?

Which items are final sale?

Can I change my order?

What do I do if my item(s) arrives damaged?

Returns & Exchanges

How often do you release new prints?

Will you restock Featured prints?

What are Featured prints?

What type of prints do you offer?

New Prints & Restocks

What are Stitch Points?

How do I earn Stitch Points?

How can I use my Stitch Points?

What determines my VIP Tier?

Do my Stitch Points expire?

Can I merge my points across multiple emails?

Can I redeem more than one reward on a purchase?

Can I earn Stitch Points for writing reviews?

What happens to my points if I initiate a return?

Which launches include Early Access?

Which tiers allow me to get exclusive promotions?

Can I share my Stitch Points?

Can I be removed from the Stitch Points program?

Can I earn Stitch Points for Gift Card purchases?

Where do I find my redeemed rewards?

What are Birthday rewards and how do I earn points on that?Updated 2 months ago